Los Angeles, California – December 15, 2025 – Financial advisor So Young Yom (CRD# 4243462) is currently registered with NYLIFE Securities LLC in Los Angeles, California. According to FINRA BrokerCheck records, Yom has one customer complaint filed in September 2025 alleging that she did not fully explain variable universal life insurance policies sold in December 2013 and that policy ownership was allegedly transferred without the customer’s knowledge or consent. The complaint was denied in November 2025. Investors who worked with Yom and have concerns about variable life insurance policies, inadequate disclosure, or unauthorized transactions should review their account statements and policy documents carefully and may be entitled to pursue recovery through FINRA arbitration.
BrokerCheck Snapshot
Name: So Young Yom
CRD #: 4243462
Firm: NYLIFE Securities LLC
Location: Los Angeles, California
Years in Industry: 24
Number of Disclosures: 1 (denied customer complaint)
Customer Complaint Against So Young Yom
Denied Complaint – September 2025
A customer filed a written complaint on September 22, 2025 against So Young Yom alleging that she did not fully explain variable universal life insurance policies sold to the customer’s parents in December 2013. The complainant also alleged that the ownership of the policies was transferred to her without her knowledge or consent, and requested a refund of premiums paid. The complaint was filed while Yom was associated with NYLIFE Securities LLC.
The company made a good faith estimate that potential damages could exceed $5,000.0. The complaint was denied on November 7, 2025, with no settlement payment made to the customer.
Date Complaint Received: September 22, 2025
Resolution Date: November 7, 2025
Product Type: Insurance (Variable Universal Life)
Alleged Damages: $0.00 (estimated to potentially exceed $5,000)
Status: Denied
Although the complaint was denied, the allegations raise concerns about whether customers received adequate disclosure regarding the features, costs, and risks of variable universal life insurance policies, and whether policy ownership changes were properly authorized and documented.
Variable Universal Life Insurance Complaints
Variable universal life insurance policies are complex financial products that combine life insurance coverage with investment features. These policies require ongoing premium payments and involve investment risk, with policy values fluctuating based on the performance of underlying investment subaccounts. Complaints involving variable life insurance often include allegations that brokers failed to adequately explain the policies’ fees, surrender charges, investment risks, and the possibility that insufficient premium payments or poor investment performance could cause the policy to lapse.
Issues related to policy ownership transfers can be particularly concerning, as ownership changes affect who controls the policy and who receives the death benefit. Unauthorized transfers of policy ownership, or transfers made without proper disclosure and consent, may constitute broker misconduct and give rise to claims for damages.
Concerns Regarding Disclosure and Authorization
When recommending variable universal life insurance policies, brokers have a duty to explain the product’s features, costs, risks, and suitability for the client’s particular situation. Brokers must ensure that customers understand the ongoing premium requirements, investment risks, fees and charges, and potential for policy lapse. Additionally, any changes to policy ownership must be properly authorized by the policyholder.
Although this complaint was denied, investors who purchased variable universal life insurance policies through So Young Yom should review their policy documents carefully to ensure they received adequate disclosure about the policy features and that any ownership transfers were properly authorized. Investors who have concerns about inadequate disclosure or unauthorized transactions may have grounds for claims through FINRA arbitration.
Can Investors Recover Losses?
Investors who experienced losses or have concerns about variable universal life insurance policies recommended by So Young Yom may be entitled to recover losses through FINRA arbitration. Patil Law, P.C. has over 15 years of experience representing investors in FINRA arbitration and securities litigation, with more than $25 million recoveredfor clients across 1,000+ cases. We provide a free, confidential consultation to review your potential claim. Our firm works on a contingency fee basis, meaning you pay no attorney fees unless we successfully recover money for you.
If you purchased variable life insurance or other insurance products through So Young Yom or other brokers at NYLIFE Securities LLC and have concerns about inadequate disclosure, unauthorized transactions, or unsuitable recommendations, you may have grounds for a claim.
About FINRA Arbitration
FINRA arbitration is a streamlined dispute resolution process for securities-related claims, including claims involving variable life insurance and other investment products. It offers a faster, more cost-effective alternative to traditional court litigation. Most cases are resolved within 12-16 months. Claims generally must be filed within six years of the incident. The arbitration process is designed to provide investors with an accessible forum to resolve disputes with brokers and brokerage firms regarding unsuitable recommendations, inadequate disclosure, unauthorized transactions, and other forms of securities misconduct.
Related Brokers and Firms
Investors who experienced losses with So Young Yom or other representatives at NYLIFE Securities LLC should review their account statements, policy documents, and investment recommendations carefully. Our firm handles cases involving various types of broker misconduct, including:
- Unsuitable Investment Recommendations
- Investment Fraud
- Failure to Supervise
- Variable Life Insurance Misrepresentation
- Unauthorized Transactions
Frequently Asked Questions
What is the complaint against So Young Yom?
So Young Yom has a customer complaint filed in September 2025 alleging that she did not fully explain variable universal life insurance policies sold to the customer’s parents in December 2013, and that policy ownership was transferred without the customer’s knowledge or consent. The complaint was denied in November 2025. While the complaint was denied, the allegations raise concerns about disclosure practices and authorization procedures for policy ownership changes. The company estimated that potential damages could exceed $5,000.00.
Can investors recover losses involving NYLIFE Securities LLC?
Yes, investors who suffered losses due to unsuitable recommendations, inadequate disclosure, or broker misconduct at NYLIFE Securities LLC may be entitled to recover their losses through FINRA arbitration. Investors have rights under federal securities laws and FINRA rules, and may pursue claims for unsuitable investments, inadequate risk disclosure, misrepresentation, unauthorized transactions, and other forms of misconduct. Even when complaints are denied, investors may still have valid claims if they can demonstrate that the broker’s conduct violated industry standards.
What is FINRA arbitration?
FINRA arbitration is a forum for resolving disputes between investors and brokers or brokerage firms. It is typically faster and less expensive than traditional court litigation. An arbitration panel reviews evidence, hears testimony, and makes a binding decision. Most securities disputes, including those involving variable life insurance and other insurance products, are resolved through this process rather than in court. The arbitration process generally takes 12-16 months from filing to resolution.
What are variable universal life insurance policies?
Variable universal life insurance policies are complex financial products that combine life insurance protection with investment features. The policy’s cash value is invested in separate accounts that can include stocks, bonds, and other securities, and the cash value fluctuates based on the performance of these investments. These policies involve significant investment risk, ongoing premium requirements, and various fees and charges. Brokers must adequately explain these features and risks to ensure the policies are suitable for the customer’s needs and financial situation.
How do I look up a broker on BrokerCheck?
To look up a broker on FINRA BrokerCheck, visit www.brokercheck.finra.org and enter the broker’s name or CRD number. The report will show the broker’s employment history, professional qualifications, and any disclosure events, including customer complaints, regulatory actions, and arbitration awards. BrokerCheck is a free public resource provided by FINRA to help investors research brokers and brokerage firms. So Young Yom’s CRD number is 4243462.
What should I do if I suspect broker misconduct?
If you suspect broker misconduct, first gather and review all account statements, policy documents, trade confirmations, and communications with your broker. Document any concerns, including inadequate disclosure, unauthorized transactions, unsuitable recommendations, or misrepresentations about product features or risks. Consider consulting with a securities attorney who can evaluate your potential claim. Do not delay, as securities claims are subject to time limitations, typically six years from the date of the transaction or discovery of the misconduct.
About Patil Law, P.C.
Patil Law, P.C. is a securities litigation firm dedicated to representing investors who have suffered losses due to broker misconduct, unsuitable recommendations, and securities fraud. Founded in 2018 by attorney Chetan Patil, the firm focuses exclusively on FINRA arbitration and investment loss recovery.
With over 15 years of combined experience in securities law, Patil Law has successfully recovered more than $25 million for clients across 1,000+ cases. Attorney Chetan Patil earned his law degree from Case Western Reserve University School of Law. Attorneys Gabriela Dubrocq and Patricia Herrera earned their law degrees from University of Miami. The firm handles cases nationwide involving unauthorized trading, churning, unsuitable investments, breach of fiduciary duty, and failure to supervise.
Patil Law works on a contingency fee basis, meaning clients pay no attorney fees unless the firm successfully recovers money on their behalf. All consultations are free and confidential.
Contact Patil Law for a Free Consultation
If you invested with So Young Yom and have concerns about variable life insurance policies, inadequate disclosure, or other investment-related issues, contact Patil Law, P.C. for a free, confidential consultation. We will review your investment history, policy documents, and potential claims at no cost to you. Our experienced securities attorneys can help you understand your rights and options for recovering your losses.
Call: 800-950-6553
Email: info@patillaw.com
No obligation. No attorney fees unless we recover money for you.
The information in this post is based on FINRA BrokerCheck records and public filings. Allegations described are pending or unproven and may be contested. All investors are entitled to fair treatment under securities laws. This is attorney advertising. Prior results do not guarantee a similar outcome. This communication is for informational purposes only and does not create an attorney-client relationship.
